Meet KPI's Team

Hello! I'm Shelia, KPI's Agency Director. Shelia has a background in Early Education/ Special Education. Shelia transitioned into a career focused on business development 27 years ago. With a strong skill set in areas such as agency management, business consulting, and contract negotiation. She has a proven track record of success in driving growth and achieving key performance indicators. She continues to lead KPI Therapy in assisting individuals and families in the development of emotional, mental and physical wellbeing by providing the needs of the family. Shelia's unwavering commitment and dedication has brought hope, joy and dignity to those who need it most, leaving a lasting impact on the lives she touches.

Hey! I'm Sydney, KPI's Early Intervention Coordinator. Sydney's role in KPI therapy is to assist with hiring early intervention providers, which includes SLPs, OTs, PTs, and DIs. She communicates with providers to help them stay compliant with trainings and answer any questions. Sydney's passion is working with the pediatric population and collaborating with families to help their children be the best communicators they can be!

Hello, I’m Miranda, KPI's Billing Coordinator! I came to KPI with over 15 years of experience as a billing coordinator. In my role at KPI Therapy, I oversee all billing department operations, ensuring the accuracy of service notes from all our direct support providers. I also assist with hiring and onboarding. My responsibilities include calculating and collecting payments for services, as well as investigating and resolving any payment and billing issues that arise.

Hi! I'm Shmieka, KPI's Family Home Provider Coordinator! Shmieka has worked as a DSP, CA, PCC and a family home provider (FHP) for over 8 years. She currently oversees the FHPs who support our individuals with intellectual and developmental disabilities. She recruits and provides services for participants that require placement. Her role has been extremely rewarding and emotional. She enjoys having the opportunity to assist our individuals and to become a part of their great community. Shmieka says “it brings me joy watching a person you care about grow and change because of the work you offer and loving what you do.” Her goal is to take the time to get to know our FHP/AFCs and ensure that our potential participants are well matched in order to offer the kind of support each participant and FHP/AFC needs to be successful.